FAQ
A digital platform for museums that allows users to view temporary exhibits and exhibitions virtually.
The service includes virtual tours, audio guides, multimedia materials, 3D models and uses other interactive features such as quests, augmented reality and VR simulations, which make visiting the platform unique and exciting.
You can view the exhibition using a computer, smartphone, or VR glasses. Select the exhibition in the Exhibitions section, click "Watch" and purchase an online ticket.
Emuseum.online operates on the museum principle: one exhibition — one ticket. The ticket price is indicated on the exhibition page.
From the moment of payment, the exhibition will be available for viewing for 7 days (168 hours)
From any VR device that supports WEB-GL using the browser installed on the headset.
Most of our content is available to view worldwide. If there are restrictions on access in your area, information about this is provided in the content description.
To be always up-to-date with our new products, you can subscribe to our Newsletter. We also announce all new products on our social media pages on Facebook and Instagram.
If you experience any problems, check your internet connection speed and try opening the movie from a different browser or device. If that doesn't work, write to us at tm@emuseum.com.ua, indicating which browser and operating system you are using, and send us a screenshot. We will try to help as soon as possible.
Children can also enjoy virtual exhibitions and interactive activities for the whole family, while parents will monitor such content.
By clicking the “Watch” button at the exhibition and paying on the website using the online payment form.
We don't have a subscription. But to always be up to date with our new products, you can subscribe to our Newsletter.
Please write to us at tm@emuseum.com.ua. We will definitely contact you within two weeks to provide an answer.
Please write to us at tm@emuseum.com.ua. Or fill out the form to join. We will definitely contact you within two weeks to provide an answer.
Demonstration of virtual exhibitions in our online museum involves exclusively private (individual) viewing. However, any display with public announcement or in a public place is a public demonstration. Charitable, educational, protest, educational, non-commercial, paid displays are also types of public demonstration.
Showing an exhibition from our site during public events is prohibited. Such a demonstration is a violation of the Law and the terms of use of our service, as well as disrespect for the work of the creators and our team. To organize a public display, you should contact the copyright holders of the exhibition.
